Immediate Vacancy with Biocon for Asst. Manager

Company Name :    Biocon Limited

Designation:    Asst. Manager

Job Description:

• The ideal candidate should be able to lead the Help Desk Team and effectively utilize each team member/resource in best possible way.

• Should oversee all Help Desk activities, responds to escalated issues and interacts with end users to help resolve IT- Related issues and provides feedback in a timely manner.

• Ensure all IT policies for computer installations like Patch updates, Antivirus, user access policies are enforced.

• Should be able to coordinate with the vendors for getting the spares replacement in time.

• Should be responsible for maintaining the inventory of Desktops, Printers etc.in BRL and ensures that IT Assets are maintained properly.

Company Profile:

Biocon is a fully integrated healthcare company that delivers innovative biopharmaceutical solutions. From discovery to development and commercialisation, we have the defining science, cost-effective drug development capabilities and significant manufacturing capacity to move ideas to market.

Leveraging India’s globally competitive cost base and exceptional scientific people resource, we are advancing our in-house R&D programs, while also providing custom and clinical research services to international pharmaceutical and biotechnology majors through our subsidiary companies, Syngene and Clinigene.

Desired Profile:

• Minimum 3 years’ experience in IT with relevant experience in various systems platforms, networking and IT Helpdesk support.

• Skills Installation, configuration and trouble shooting of Desktops, Laptops, Printers, Data cards etc. Operating Systems: Windows XP, Windows 7, Windows 2003/2008 Server Networking: Active Directory, LAN, WAN, TCP/IP, DHCP, DNS, ISDN, DSL, etc. Desktop Application Software: MS Office 2003, 2007 & 2010, Visio, Adobe Acrobat etc. Vendor Management and Inventory Maintenance. Professional Certification like MCSE is an added advantage.

Keywords:  IT Helpdesk Support, Networking, Vendor Management, Inventory Maintenance

Experience:      3 - 5 Years

Role:     Technical Support Mgr

Functional Area:      IT-Support, Telecom, Hardware

Education:

UG - B.Sc,B.Tech/B.E.

PG - Any PG Course

Location:     Bengaluru/Bangalore

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