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Tuesday, 27 March 2012

Caliber Point hiring Customer Service Executive - Medical process

Company Name:   Caliber Point Business Solutions Ltd.

Designation:   Customer Service Executive - Medical process

Job Description:

Job Designation : Executive / Sr. Executive (Voice)

Job Duties :

1. Processing of Insurer Records
2. Indexing in the DMS tool
3. Understanding and segregating medical records
4. Calling and coordinating with providers to collect information

Qualifications :

1. Bachelor’s Degree in Science/ Master’s Degree in Science or
2. Bachelor’s Degree in Pharmacy or
3. Diploma Holder in Pharmacy or
4. D.M.L.T/P.G.D.M.L.T (Diploma in medical and lab technologies)

Company Profile:

Caliber Point is the independent BPO arm of Hexaware Technologies Limited, a leading global IT & BPO services company. With state-of-the-art infrastructure in Mumbai, Chennai and Nagpur, Caliber Point provides end-to-end Business Process Outsourcing services to large global players and Fortune 1000 companies.

Desired Profile:

Technical Competencies :

1. Should have working knowledge of computers
2. Should have good filtering and searching skills
3. Apt on MS Office tools
4. Should have good internet browsing skills
5. Typing Speed of over 30 wpm

Soft Skill :

1. Eye for Detail
2. Data interpretation skills
3. Problem Solving Attitude
4. Highlight Issues as per escalation matrix
5. Good communication skills (will interact with clients and providers)
6. High level of Patience and Determination

Work Experience :

1. 6 months to 1 year of experience in insurance domain or
2. 6 months to 1 year of experience in medical records process or
3. 6 months to 1 year of experience in bpo environment (International calling experience)

Shift timings - Flexible to work in rotational shifts.

Working days - 6 working days & Sun fixed off.

Interested candidates can send in their resumes to the mentioned email id or can directly walk in for a PI at the company address from 15 March 2012 to 20 April 2012 between 11 am & 6 pm.

Experience:    0 - 2 Years

Role:  Associate/Senior. Associate -(NonTechnical)

Functional Area:   ITES/BPO/KPO, Customer Service, Ops.

UG - B.Sc - Any Specialization, B.Pharma, Diploma - Other Specialization
PG - M.Sc, M.Pharma, PG Diploma

Location:    Navi Mumbai

Apply Here

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