PTC Software Looking for Tech Support - PDM

Company Name:   PTC Software India Pvt Ltd

Designation:    Tech Support - PDM

Job Description:

1) Assisting customers and field staff with the configuration, administration, and general functionality of Windchill application solutions.
2) Developing expert communication skills.
3) Developing a strong technical understanding of Web application administration, and Internet technologies.
4) Developing expert level knowledge of the Windchill PDM / PLM applications.
5) Creating software configurations, duplicating issues, and troubleshooting technical problems, and tracking the resolution of those problems with other PTC departments as well as with the customer.

Company Profile:

PTC is all about helping discrete manufacturers succeed by meeting their globalization, time-to-market, and operational efficiency objectives in product development. As one of the world's largest and fastest-growing software companies, we deliver a complete portfolio of integral Product Lifecycle Management solutions to over 25,000 customers in the Industrial, High Tech, Aerospace & Defense, Automotive, Consumer, and Medical Device industries.

Desired Profile:

Requirements for this job are:-

1) Demonstrated motivation to learn new skills and technologies.
2) Prioritization skills.
3) Basic understanding of software development processes.
4) Experience / exposure to Java and/or other Software Programming languages are a plus.
5) Experience / exposure to Internet and/or Network infrastructure technologies (Web Servers, Network Security, etc.) are a plus.
6) Experience/ exposure to SQL.
7) 1 to 3 years of experience.

Language Skills:

• Fluent in English

Note : This profile will be in shifts.

Experience:   2 - 4 Years

Role:    Customermer Support Engineer/Technician

Functional Area:    IT-Support, Telecom, Hardware

Education:

UG - B.Sc - Computers, B.Tech/B.E. - Computers, Mechanical
PG - M.Sc - Computers, M.Tech - Computers, Mechanical, MCA

Location:    Pune

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