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Monday 31 October 2011

iEnergizer, ITES/BPO-Trainers - US Collections Process

Company Name:    iEnergizer
 
Designation:    ITES/BPO-TRAINERS - US COLLECTIONS PROCESS
 
Job Description:

* Will be responsible for the enitire training process.
* Will be responsible to generate training reports on a daily basis
* Evaluate performance of the batch and conduct refershers when required
* To implement the training curriculum successfully and in a timely manner
* Hold calibration sessions to ensure standardization of the learning systems
* Function as Communication Coach too in order to get a better understanding of programs

Walk  in Interviews:

Date      : 31st Oct, 1st Nov & 2nd Nov

Time     :  12pm - 6pm

Keywords: collections, fdcpa , trainer, training
 
Company Profile:

iEnergizer is an international Business Process Outsourcing (BPO) company. Combining 10 years of experience and comprehensive capabilities across all industries and business functions, we collaborate with clients to help them become high-performance businesses.
We are a strategic Outsource partner to various companies who are market leaders in their respective segments, across various verticals. Providing services across the entire customer lifecycle, iEnergizer provides a complete bouquet for Clients looking to reduce costs and enhance operations, while continuing to focus on their core competencies.
 
Desired Profile:

* Excellent communication skills
* Analytical Skills
* Presentation Skills
* Coaching Skills
* Interpersonal Skills
* Should have minimum 1 to 4 years of experience in training for Collections process (US/UK)
* Sound knowlegde in FDCPA will be an added advantage
 
Experience:     1 - 4 Years
 
Role:     Technical/Process Trainer
 
Functional Area:     ITES/BPO/KPO, Customer Service, Ops.
 
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
 
Location:     Noida
 
Apply Here

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