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Friday, 6 January 2012

IENERGIZER - ITES/BPO: iEnergizer Hiring for International Process (US)

Company Name:    IENERGIZER

Designation:   ITES/BPO: iEnergizer Hiring for International Process (US) - 40 Opening(s)

Job Description:

Below mentioned are the Openings in International domain @ iEnergizer:

1. Inbound Customer Service(US Shifts)
2. First Party Collections.(US shifts)
3. B2B Market Survey (Fixed off & Fixed Shift)

1. Inbound Customer Service:

• To handle International Inbound Calls.
• Resolve customer queries within the assigned TAT.
• Adhere to the Login hrs & maintain the desired AHT Levels.
• Develop strong customer relationships and provide paramount service.
• Acertain customer needs and take action in a timely manner.
• Perceptive and intuitive nature with the ability to solve problem.

2. First Party Collections:

• To Handle International Collection Calls.
• Adhere to the Login hrs & maintain the desired AHT Levels.
• Excellent interpersonal skills .

3. B2B Market Survey :

• To make Business to Business Calls,
• Acquiring the revevent information from Business Heads through Questionnare,
• Adhere to the Login hrs & maintain the quality parameters,
• Excellent interpersonal skills

We provide cabs to South Delhi, East Delhi, Noida & Ghaziabad

Walk In interviews :

Date : 6th, 7th & 9th, Jan 2012

Time : 1-5pm
Company Profile:

iEnergizer is an international Business Process Outsourcing (BPO) company. Combining 10 years of experience and comprehensive capabilities across all industries and business functions, we collaborate with clients to help them become high-performance businesses.
We are a strategic Outsource partner to various companies who are market leaders in their respective segments, across various verticals. Providing services across the entire customer lifecycle, iEnergizer provides a complete bouquet for Clients looking to reduce costs and enhance operations, while continuing to focus on their core competencies.

Desired Profile:

* Candidate with minimum 6months of International BPO experience * Freshers with good communication skills can also apply * Excellent communication skills * Neutral Accent * Zeal to work in BPO Industry * Graduates / Undergraduates / Dropouts * OK with 24*7 shifts will be preferred
Experience:    0 - 4 Years

Role:    Associate/Sr. Associate -(NonTechnical)

Functional Area:     ITES/BPO/KPO, Customer Service, Ops.

UG - Graduation Not Required
PG - Post Graduation Not Required

Location:    Noida

Apply Here

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