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Friday, 4 November 2011

Capgemini, Service Desk Analyst for Freshers (Flexible to shifts)

Company Name:   Capgemini

Designation:    Service Desk Analyst for Kolkata (Flexible to shifts) - 0 to 1 year - 10 Opening(s)

Job Description:

Resolve issues faced by users related to their desktop/laptop/blackberry etc. Create ticket and troubleshoot and/or assign it to the relevant resolver group.

• Basic knowledge of Windows OS and MS Applications and eagerness to resolve an issue
• Logical bend of mind
• Capability to multitask
• Participate in a small, experienced, energetic team
• Openness to learn
• All other responsibilities as assigned

Keywords: tech support,fresher,help desk

Company Profile:

Capgemini is headquartered in Paris, France and operates in 40 countries. We are, above all, a people company: around 115,000 people in North America, Europe, South America and the Asia Pacific region. Capgemini's shares are quoted on the First Market of the Paris Bourse under ISIN code FR0000125338. You'll find financial information and our disclosure calendar in our Investor Relations section, along with press releases, analyst presentations, and webcasts. Technology is advancing, borders are disappearing and competition is intensifying. More and more, successful businesses must be ready to respond to complex and unpredictable challenges. With Capgemini’s team of experts at your side, your business will become more agile and competitive.

Desired Profile:

Primary Skills (Must have)

• Good communication skill. We are looking for people who speak and write in correct English.
• Graduate level knowledge of computers.

Other Skills:

• Ability to adapt quickly to an existing, complex environment.
• Ability to quickly learn new concepts and projects is necessary.
• Candidate should be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship management skills.

Experience:    0 - 1 Years

Role:    Associate/Sr. Associate -(Technical)
Functional Area:    ITES/BPO/KPO, Customer Service, Ops.

UG - B.A - Any Specialization,B.B.A - Management,B.Com - Commerce,B.Sc - Any Specialization,BCA - Computers,BHM - Hotel Management
PG - Post Graduation Not Required

Location:     Kolkata

Apply Here


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