Company Name: Wipro BPO Solutions Ltd
Designation: KPO - Analytics Manager - 3A
Job Description:
1) Understand client needs, identify analysis objectives and perform data analysis using analytical techniques
2) Work and lead the analysts in performing the data analysis
3) Prepare / Review reports based on the results of analysis
4) Actively present data to client on weekly calls
5) Should have worked directly with onshore clients
5) Develop re-usable analytic procedures / scripts and build repository of knowledge.
Company Profile:
In tune with the Wipro philosophy of growing leaders, the culture and environment at Wipro BPO is one that promotes self-development in perpetuity. There are career opportunities available to suit each and every individual - opportunities exist across diverse business and service lines ranging from Banking & Capital Markets, Insurance, Travel & Hospitality, Retail & Consumer Products, Energy and Utility, Technology, Manufacturing, Telecom & Healthcare sectors. We have built deep expertise in Processes like Finance & Accounting, Procurement, Marketing, Legal, HR Services, Tech Support, Customer Services and Analytics.
Desired Profile:
Educational Qualification MS Statistics / Ph.D. Stats / MCA / BTech / M.Tech / related certifications / courses.
Skills ( Must Have) 1) Prior experience in analytics a must.
Excellent command on analytical methodologies.
Advanced skills in SAS, SPSS and other analytical tools.
Advanced excel skills.
Lead a team of Analysts.
Demonstrate leadership qualities.
Lead and execute projects as per clients requirements.
Good presentation skills (creation and presenting to clients) are a must.
Good oral and written communication skills are a must.
Experience ( Minimum) 4+ yrs of relevant experience.
Experience: 3 - 6 Years
Role: Assistant Manager/Manager -(NonTechnical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education:
UG - B.Tech/B.E.
PG - M.Tech, MCA - Computers
Designation: KPO - Analytics Manager - 3A
Job Description:
1) Understand client needs, identify analysis objectives and perform data analysis using analytical techniques
2) Work and lead the analysts in performing the data analysis
3) Prepare / Review reports based on the results of analysis
4) Actively present data to client on weekly calls
5) Should have worked directly with onshore clients
5) Develop re-usable analytic procedures / scripts and build repository of knowledge.
Company Profile:
In tune with the Wipro philosophy of growing leaders, the culture and environment at Wipro BPO is one that promotes self-development in perpetuity. There are career opportunities available to suit each and every individual - opportunities exist across diverse business and service lines ranging from Banking & Capital Markets, Insurance, Travel & Hospitality, Retail & Consumer Products, Energy and Utility, Technology, Manufacturing, Telecom & Healthcare sectors. We have built deep expertise in Processes like Finance & Accounting, Procurement, Marketing, Legal, HR Services, Tech Support, Customer Services and Analytics.
Desired Profile:
Educational Qualification MS Statistics / Ph.D. Stats / MCA / BTech / M.Tech / related certifications / courses.
Skills ( Must Have) 1) Prior experience in analytics a must.
Excellent command on analytical methodologies.
Advanced skills in SAS, SPSS and other analytical tools.
Advanced excel skills.
Lead a team of Analysts.
Demonstrate leadership qualities.
Lead and execute projects as per clients requirements.
Good presentation skills (creation and presenting to clients) are a must.
Good oral and written communication skills are a must.
Experience ( Minimum) 4+ yrs of relevant experience.
Experience: 3 - 6 Years
Role: Assistant Manager/Manager -(NonTechnical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education:
UG - B.Tech/B.E.
PG - M.Tech, MCA - Computers
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