Company Name: ADP Pvt Ltd
Designation: RIM – ITSC (IT Helpdesk Analyst) Professionals
Job Description:
* 1-2 years IT experience preferably in Technical support voice or Customer Support (Voice Process).
* Experience with remote/virtual technical support via telephone in a service center or call center environment.
* Excellent communication skills.
* Knowledge of PCS, Servers, VPN, Peripheral devices. Wireless connectivity and industry standard software.
* Knowledge of Blackberry and PDA support.
* Experience or knowledge in Active directory, VPN, Outlook.
* Experience with remote/virtual technical support via telephone in a service center or call center environment.
* Excellent communication skills.
* Knowledge of PCS, Servers, VPN, Peripheral devices. Wireless connectivity and industry standard software.
* Knowledge of Blackberry and PDA support.
* Experience or knowledge in Active directory, VPN, Outlook.
Company Profile:
Automatic Data Processing, Inc. (Nasdaq: ADP), with nearly $9 billion in revenues and about 550,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world.
Desired Profile:
* Willingness to work in different time zones (24/7) – night shifts
* Candidate's are required to adhere and enforce the security policies of the organization
* Position is based in Hyderabad
Experience: 1 – 2 Years of exp in Technical support voice or Customer Support (Voice Process)
Qualification: BTech / BSC(Computers) / Bcom (Computers) / BCA
Experience: 1 - 2 Years
Role: Associate/Senior. Associate -(Technical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education:
UG - BCA - Computers, B.Sc - Computers, B.Tech/B.E. - Computers, B.Com - Commerce
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