Ericsson Recruiting For Manager Post - Apply Immediately

Company Name : Ericsson

Designation : Line Manager

Job Description :

Role Summary

· Manage operations questions and meetings.
· Drive improvements and corrections in daily operations.
· Operate Niche supplier service.
· Management of change templates and document library.
· Planning daily team structure and review team activities.
· Customer involvement in operational questions

Company Profile :

At Ericsson we are using innovation to empower people, business and society. Our mobile and fixed networks, multimedia solutions and telecom services make a real difference to people’s lives and the world we live in, and are an essential part of a sustainable society.

Desired Profile :

Responsibilities

* Activity
* Process and operations meetings - small suppliers
* Change mgmt documentation leader
* Daily operations improvements and corrections
* Deliver training to Niche suppliers
* Lead the work to manage Change templates
* Maintain MoF CHGM Sharepoint
* Review team activities (CAB set up etc)
* Niche supplier Change Manager service performance
* Day-to-day staff planning - Sofia team
* Handle customer operations related questions
* Deliver training to MoF team
* Manage the Global CAB
* Manage Yearly Change Calendar

Experience : 4 - 6 Years

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Education : UG - Any Graduate, PG - Any PG Course

Location : Gurgaon

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