Company Name : LG Electronics India Pvt Ltd
Designation: Sr.Executive I, Sr.Executive II, Asst.Manager
Job Description:
1.Managing a team of ASC for All Products
2 Customer Satisfaction and other service deliverables
3 Managing service operation in compliance with policies and standarads
4 Customer handling and problem solving
5 Ensure Inventory planning at ASC
6 ASC Audit & Support
7 Technical Support to ASC Engineers
8 Monitor & Improve Customer /Dealer Satisfaction
9.Knowledge of Local Language is added advantage.
Company Profile:
At LG, we believe that technological innovation is the key to success in the marketplace. Founded in 1958, we've led the way in bringing advanced digital products and applied technologies to our customers. With our commitment to innovation and assertive global business policies we aim to become a worldwide leader in advanced digital technology.
LG Electronics continues to pursue its 21st century vision of becoming a worldwide leader in digital—ensuring customer satisfaction through innovative products and superior service while aiming to rank among the world’s top three electronics, information, and telecommunications firms by 2010. On our way, we hold tight to a philosophy of "Great Company, Great People," underscoring our belief that only great people can create a great company.
Desired Profile:
Qualification B.E./B.Tech/Diploma
Specialization Mechanical
Keywords: Customer Satisfaction, service operation, Customer handling, Inventory planning, Technical Support, Dealer Satisfaction
Experience: 3 - 7 Years
Role: Service/Maintenance Engnr
Functional Area: Production, Maintenance, Quality
Education:
UG - B.Tech/B.E. - Mechanical,Diploma - Mechanical
PG - Any PG Course
Location: Mumbai
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