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Wednesday 9 November 2011

Wipro Hiring for Technical / Customer Support Associate

Company Name :    Wipro BPO (A Division of Wipro Ltd.)

Designation:    Technical Support Associate / Customer Support Associate - 300 Opening(s)

Job Description:

Technical Support / Customer Support Associate required by India's Leading BPO with the following skill set:

• Excellent Customer Service Skills and Aptitude.
• Knowledge of Products and Processes
• Ability to analyze and solve technical problems.
• Knowledge of computer hardware, network, operating systems, software, and protocols and Internet services preferred.
• Ability to apply logical thinking to testing solutions to problem

Keywords: Customer Service, Technical Support, TSE, CSE, TSA, CSA, Technical Process, Wipro

Company Profile:

In tune with the Wipro philosophy of growing leaders, the culture and environment at Wipro BPO is one that promotes self-development in perpetuity. There are career opportunities available to suit each and every individual - opportunities exist across diverse business and service lines ranging from Banking & Capital Markets, Insurance, Travel & Hospitality, Retail & Consumer Products, Energy and Utility, Technology, Manufacturing, Telecom & Healthcare sectors. We have built deep expertise in Processes like Finance & Accounting, Procurement, Marketing, Legal, HR Services, Tech Support, Customer Services and Analytics.

Desired Profile:

• Freshers / Experienced Candidates.
• Undergraduates & Gradudates in any stream
• 18-45 years of age
• Engineers with specialization in Computer Science, Electronics, Electrical and Instrumentation
• MBA & MCA not eligible

Must Have:

• Good communication skills in English.
• Candidates should not be part of any Regular Academic course.
• Willingness to work in night shifts and 24 / 7 environment

Experience:     0 - 2 Years

Role:   Associate/Sr. Associate -(NonTechnical)

Functional Area:     ITES/BPO/KPO, Customer Service, Ops.

Education:
UG - Any Graduate - Any Specialization,Graduation Not Required,B.Tech/B.E. - Computers, Electrical, Electronics/Telecomunication, Instrumentation
PG - Post Graduation Not Required

Location:     Pune

Apply Here

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