NCR Corporation Openings for Software Test Engineer

Company Name:  NCR Corporation

Designation:   Software Test Engineer

Job Description:

Position Summary

The NCR Enterprise Platform (NEP) team is responsible for creating software assets that will be used across all of the NCR vertical organizations and self-service delivery channels.

The Software Test Engineer role is responsible for development of test cases and maintenance of them against software applications and their associated components within the NEP team.

Key Areas of Responsibility

• Support existing internal customers for the Enterprise Platform
• Development of Acceptance Criteria, Integration and Systems Tests
• Conduct test procedures to ensure software quality
• Development of Test Plans and Strategy
• Project quality and defect reporting
• Cross team coordination and collaboration
• Developing QA estimates
• Participate and contribute to an effective software development lifecycle using Scrum

Urgent Requirement for Freshers in NCR Corporation

Company Name:  NCR Corporation

Designation:   Customer Care Agent

Job Description:

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

• Position requires the application of knowledge of problem routing, tracking and escalation procedures, as well as knowledge of data entry software applications and related desktop tools
• Gathers problem information and records data in desktop tools
• Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service; Maintaining effective and timely communication with engineers, obtaining regular progress updates for outstanding work orders, and handling all messages that are required to be transmitted to engineers within the territory
• Receive and document service request and customer information; Gather problem information and determine criticality
• Proactive planning, prioritizing, and assigning all outstanding work order tasks, ensuring the prompt delivery of service to meet our contractual terms and conditions; Monitoring and controlling all outstanding work orders within specific geographical areas as assigned including resources and parts