Company Name : Sutherland Global Services Inc
Designation: Officer- Technical Support - 50 Opening(s)
Job Description:
Job Title: Consultant/ Sr. Consultant- Technical Support -Voice
Job Location: Kakkanad, Cochin
Job Type: Full Time Employee, Night shift- US Process (Telecomm)
Job Description:
* Responsible for answering customer calls regarding technical issues and abide by the prescribed norms
* Configuration of modem & router
* Removal of virus
* Installation of windows & MAC
* Configuration of computer peripherals (Printers, scanner etc.)
Designation: Officer- Technical Support - 50 Opening(s)
Job Description:
Job Title: Consultant/ Sr. Consultant- Technical Support -Voice
Job Location: Kakkanad, Cochin
Job Type: Full Time Employee, Night shift- US Process (Telecomm)
Job Description:
* Responsible for answering customer calls regarding technical issues and abide by the prescribed norms
* Configuration of modem & router
* Removal of virus
* Installation of windows & MAC
* Configuration of computer peripherals (Printers, scanner etc.)
Requirements:
* Any graduate (10+2+3) or Diploma holder
* Good spoken skills in English with a neutral accent
* Basic knowledge of Hardware, Networking and Operating System.
* Willingness to work night shifts- US Shifts
* Typing speed of 25 WPM with 80% accuracy is a mandatory requirement
* Must be able to join immediately
Fresher and candidates with any international BPO for 6+ months can apply may apply.
Interested candidates may please forward your resumes to the e-mail id provided in the posting
We have walk-in interviews everyday from Monday to Friday between 10AM-5PM at our M G Road facility at the address below:
Keywords: tech support, customer support, technical support, bpo, call center, contact centre, voice process, US process, hardware, networking, operating system, telecommunication, telecom, tse, tso, process associate
Company Profile:
Sutherland Global Services is a multi-national technology-enabled BPO services company providing integrated Platform-based and Analytics enabled business-cycle support solutions for major Industry Verticals and global industry leaders.
Desired Profile:
* Good English communication skills with neutral accent
* An aptitude for technical aspects like networking, OS and hardware
* Willing to work night shifts- US time zone
* Minimum typing speed of 25WPM with 85% accuracy is a mandatory requirement
* Willing to join ASAP upon selection
* During the initial 3 months, 100% attendance is mandatory during training- hence an applicant must not have any engagements/ exams/ training courses etc which would require the person taking a leave from training.
Experience: 0 - 5 Years
Role: Associate/Sr. Associate -(Technical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location: Ernakulam / Kochi/ Cochin
Apply Here
* Any graduate (10+2+3) or Diploma holder
* Good spoken skills in English with a neutral accent
* Basic knowledge of Hardware, Networking and Operating System.
* Willingness to work night shifts- US Shifts
* Typing speed of 25 WPM with 80% accuracy is a mandatory requirement
* Must be able to join immediately
Fresher and candidates with any international BPO for 6+ months can apply may apply.
Interested candidates may please forward your resumes to the e-mail id provided in the posting
We have walk-in interviews everyday from Monday to Friday between 10AM-5PM at our M G Road facility at the address below:
Keywords: tech support, customer support, technical support, bpo, call center, contact centre, voice process, US process, hardware, networking, operating system, telecommunication, telecom, tse, tso, process associate
Company Profile:
Sutherland Global Services is a multi-national technology-enabled BPO services company providing integrated Platform-based and Analytics enabled business-cycle support solutions for major Industry Verticals and global industry leaders.
Desired Profile:
* Good English communication skills with neutral accent
* An aptitude for technical aspects like networking, OS and hardware
* Willing to work night shifts- US time zone
* Minimum typing speed of 25WPM with 85% accuracy is a mandatory requirement
* Willing to join ASAP upon selection
* During the initial 3 months, 100% attendance is mandatory during training- hence an applicant must not have any engagements/ exams/ training courses etc which would require the person taking a leave from training.
Experience: 0 - 5 Years
Role: Associate/Sr. Associate -(Technical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location: Ernakulam / Kochi/ Cochin
Apply Here
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