Adobe Sys Hiring for Customer Retention Marketing Manager

Company Name:  Adobe Systems India Pvt. Ltd

Designation:  Customer Retention Marketing Manager

Job Description:

Responsibilities

Define and implement high impact account based marketing campaigns to drive customer adoption, loyalty, account growth and retention

Develop and be the custodian of tools and resources to enable sales team, account managers and customer support team to deepen customer relationships

Identify opportunities and manage pipeline in conjunction with different teams

Identify risks in the customer achieving their stated business goals and develop an appropriate risk mitigation campaign strategy

Champion a given customer segment and their experiences in using Adobe products

Company Profile:

At Adobe, we believe employees are the core of our success. Thousands of passionate, exceptional, and unique individuals use their brilliance to revolutionize how the world engages with ideas and information in an environment that is fast-paced and always changing. That’s what it’s like to work at Adobe. We’re proud of the excellent benefit plans and unique programs at Adobe. In fact, our dynamic and rewarding work environment is well known. Adobe has consistently received employer of choice awards such as Fortune magazine’s “100 Best Companies to Work For” or “Most Admired Companies” list and other similar accolades. In 2005, Adobe ranked 15th on the list of best places to work for in India in a study conducted by Grow Talent Company Limited in partnership with the Great Place to Work® Institute, Inc. of the US and Businessworld.

At Adobe Systems Incorporated, we take pride in creating an environment in which the company shares its success with the employees who have helped us achieve and exceed our goals.

Desired Profile:

Requirements

Proven communication skills, both verbal and written

Strong understanding of customer lifecycle in a B2B environment.

Experience in B2B Account Based Marketing or running Customer Loyalty/Retention Programs strongly preferred

Ability to translate customer insights into high impact personalized campaigns

Understanding of subscription based software/SaaS/Cloud solutions.

Experience with companies providing SaaS/Cloud based solutions desired but not mandatory

Understanding of and experience in digital/online marketing an added plus

Experience:  3 - 8 Years

Role:   Marketing Manager

Functional Area:   Marketing, Advertising, MR, PR

Education:
UG - B.A, B.Sc
PG - MBA/PGDM

Location:    Noida

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