Openings for Customer Service Executive - HSBC Electronic...

Company Name :    HSBC Electronic Data Processing India Pvt. Ltd

Designation:    Customer Service Executive

Job Description:

Acquire knowledge on HSBC products and service offerings

Efficiently answer customer queries on various products and services offered by the bank

Keywords: Customer Service, Customer Service Executive

Company Profile:

Headquartered in London, HSBC is one of the largest banking and financial services organisations in the world. HSBC's international network comprises around 7,500 offices in 87 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. With listings on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by over 221,000 shareholders in 127 countries and territories. The shares are traded on the New York Stock Exchange in the form of American Depositary Receipts.

Desired Profile:

Skills Required

Good communication skills
Ability to interpret and handle complex numerical data
Excellent interpersonal and negotiating skills
Good keyboard skills
Flexibility to work in shifts
Academic Qualifications
Graduation
Years of Experience
0 - 4 years working experience desired
Type of Experience
BPO experience will be added advantage

Experience:    0 - 5 Years

Role:     Associate/Sr. Associate -(NonTechnical)

Functional Area:      ITES/BPO/KPO, Customer Service, Ops.

Education:
UG - Any Graduate - Any Specialization
PG - CA,MBA/PGDM - Finance

Location:     Hyderabad / Secunderabad

Details Here