Company Name: Ing Vysya Bank Ltd.
Designation: Customer Care Manager- Bangalore
Job Description:
Profile includes: 60% Sales (Inbound+Outbound) and 40% operations and customer service
• Generate leads
• Liasoning with Sales Desk
. Acquisition of CASA
• Ensuring Zero leakage of income
• Cross selling of TPP
• Recovery of locker rent as per time lines
• Verification of PALMS
• Verification of UTJs of CCA
• Acting as Joint custodian
• Adhearing to KYC norms
• Obtaining of Form 60 (PAN/ Form 60 needed for account opening), Form 15G, 15H etc. and forwarding to COPS
• Handling, tallying of security items ( day to day basis)
• Verification and accepting of customer requests and processing of the same/forwarded to the respective units
Designation: Customer Care Manager- Bangalore
Job Description:
Profile includes: 60% Sales (Inbound+Outbound) and 40% operations and customer service
• Generate leads
• Liasoning with Sales Desk
. Acquisition of CASA
• Ensuring Zero leakage of income
• Cross selling of TPP
• Recovery of locker rent as per time lines
• Verification of PALMS
• Verification of UTJs of CCA
• Acting as Joint custodian
• Adhearing to KYC norms
• Obtaining of Form 60 (PAN/ Form 60 needed for account opening), Form 15G, 15H etc. and forwarding to COPS
• Handling, tallying of security items ( day to day basis)
• Verification and accepting of customer requests and processing of the same/forwarded to the respective units


