Call Quality Manager - OCCÂ Jobs at HDFC Bank Ltd

Company Name:  HDFC Bank Limited

Designation:  Call Quality Manager - OCCÂ

Job Description:

Responsibilities

Upliftment of non performing tses from C to B, B to A category through mock calls / training

Quality assessments on outbound calls made to customer.Drive low call defects and high scores by constant training / monitoring of telecallers.

Needs to handle a key activity of monitoring script adherence , quality of probing and resolution , and process adherence at the region.

Should drive high call quality levels by structured effort through barge ins , mock calls , administering call calibration sheets and structured training programs.

Design training calendar & completion of training as scheduled.

Urgent Recruitment at HDFC Bank for System Manager

Company Name:  HDFC Bank Limited

Designation:  System Manager

Job Description:

Responsibilities

Management of business MIS & Data Extraction to Business Users as per business periodicity

Production Issue Identification & Resolution for LOS – LS- IFMS Application

Identification of system BUG/Functionality Gaps , Raising the same with respective IT/BPRG/BSG unit,Vendors to provide End resolution

Production Performance Management : All Systems to be tracked on a regular Basis , Monitoring & tracking of Application performance issue , Finding RCA In consultation with IT BPRG & resolution

Wipro BPO Looking for Deputy Manger-Quality

Company Name:   Wipro BPO Solutions Ltd

Designation:  Deputy Manger-Quality - 10 Opening(s)

Job Description:

Quality Black Belt. Will be responsible for driving Quality Initiatives and Quality Culture in the aligned function.

▪ Support function to drive and meet critical performance metrics (KPI/CPMs/ SLAs)

▪ Documentation of Quality Systems

▪ Ensure Six Sigma & Lean Rigor in function and conduct trainings.

Tata Motors: ERC-Jr.Officer/Officer/Sr.Officer- Outdoor Testing Commercial Vehiclel

Company Name :  Tata Motors Limted

Designation:  ERC-Jr.Officer/Officer/Sr.Officer- Outdoor Testing Commercial Vehiclel

Job Description:

Responsibilities

To prepare the test vehicle as per work guidline.

To handlle electronic instruments and do fitment on vehicle.

To conduct the test as per work guidline

To do test data analysis

Keyskills: Test Vehicle, Customer Orientation, Automobiles, Electronic Instruments

Cisco Systems Looking for Consulting Systems Engineer

Company Name:  Cisco Systems (India) Private Limited

Designation:   Consulting Systems Engineer

Job Description:

Responsibilities:

1. Provide specific solution/technology/product consulting, technical and expert sales support for major account opportunities.

2. Understand business requirements for customer base and be able to translate them into technical requirements and map these to Cisco’s differentiated value proposition.

3. Understand and Articulate Cisco's WAAS & Networking Technology, Architectures and Service at an expert level, and how this fits and adds value within Cisco Architectures: Cisco Data Centre/Virtualization, Borderless Networks and Virtual Experience Infrastructure.

4. Facilitate better communications and understanding of customer requirements between customers, corporate and the field.

Assistant Engineer - Customer Service @ Chemplast Sanmar Ltd

Company Name: Chemplast Sanmar Ltd

Designation: Assistant Engineer - Customer Service

Job Description:

1. Installation of new Valves/ pumps/ Compressors / Mechanical Seals

2. Trouble shooting to Valves/ pumps/ Compressors / Mechanical Seals

3. Providing technical support customers by holding Presentation for technical/ Engineers

4. Interacting with Head Office Service and Engineering regarding Seals problems/ failures/ trouble shooting

Lady Technologists (Filter Assembly) - 6 Months contract @ Atlas Copco (India) Ltd

Company Name:  Atlas Copco (India) Ltd

Designation:   Lady Technologists (Filter Assembly) - 6 Months contract

Job Description:

6 Months Contract

Educational requirements

· Diploma (Mechanical)/ Diploma in E &TC

Experience requirements

· Shop floor experience- Physical working on Shop floor.

· Production related activities, Operating Engineers- Rolling, Cutting, and Packing.

· Non-Core Operations.

· Fresher would are acceptable as well.

Opening in HDFC Life - Business & Service Excellence

Company Name :    HDFC Std life

Designation:    Opening in HDFC Life(Corporate Office)- Business & Service Excellence

Job Description:

• Work/Support Critical Green Belt projects.

• Ensure timely closure of projects with desired outcome with effective use of the Quality tools including MS Projects.

• Issue Management, to cater to issues arising out of and in the course of the implementation of the project.

• Change management, for changes occurring out of and in the course of the implementation of the project.

• Identify risk & process gaps

• Implementation of Five S in new branches in coordination with the Branch head.

• Execution of 5S sustenance strategy and achieving 85% + in audit scores

• 5S Training to all newly joinees either through 5S co-coordinator or self

• Conduct training programs to enable and engage workforce on projects and initiatives.

Keywords: Green Belt, Project Management, Quality Assurance

Company Profile:

HDFC Life, one of India's leading private life insurance companies, offers a range of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC), India's leading housing finance institution and Standard Life plc, the leading provider of financial services in the United Kingdom. HDFC Ltd. holds 72.37% and Standard Life (Mauritius Holding) Ltd. holds 26.00% of equity in the joint venture, while the rest is held by others.

HDFC Life's product portfolio comprises solutions, which meet various customer needs such as Protection, Pension, Savings, Investment and Health. Customers have the added advantage of customizing the plans, by adding optional benefits called riders, at a nominal price. The company currently has 28 retail and 9 group products in its portfolio, along with ten optional rider benefits catering to the savings, investment, protection and retirement needs of customers.

Desired Profile:

Opening in HDFC Life(Corporate Office)- Business & Service Excellence

-The candidate should be Green Belt Certified.

-Should have participated in atleast 2 projects.

Experience:      2 - 6 Years

Role:     QA/QC Exec.

Functional Area:      Production, Maintenance, Quality

Education:

UG - Any Graduate - Any Specialization

PG - Post Graduation Not Required

Location:     Mumbai

Apply Here

Openings at Chemplast Sanmar for Sr Engineer - Production

Company Name :    Chemplast Sanmar Ltd

Designation:    Senior Engineer - Production

Job Description:

1. Production Planning

2. Achieving production and quality targets

3. Planning and co-ordination with maintenance for preventive and breakdown maintenance jobs.

4. Liaison with marketing

5. Trouble-shooting of plant problems

6. Developing / ensuring system like ISO 14001, ISO 9001, etc.

7. Supervising and Training of sub-ordinates.

8. Focusing on areas like cost reduction / improvement of productivity.

Company Profile:

Sanmar’s businesses are professionally managed, thanks to the group’s ability to attract, motivate and retain high calibre staff. Ownership and management have been separated through a series of top level initiatives, including the formation of a broadbased, empowered Group Corporate Board, which oversees all businesses, including strategies and policies. The businesses are managed by professional managing directors, with highly qualified managers working under them.

The group entered into its first international joint venture back in the 60s when it started Chemicals and Plastics India Limited to manufacture PVC resins in joint venture with B F Goodrich of the USA. The Sanmar Group is a US $ 800 million global conglomerate with an asset base in excess of US $ 1.5 billion and a presence in some 25 businesses, with manufacturing units spread over numerous locations in India.

Desired Profile:

B.E. / B.Tech in Chemical Engineer

Around 3 - 6 years of experience in production activities in a chemical / fertilizer / petrochemical industry.

Keywords:   Senior Engineer - Production

Experience:     3 - 6 Years

Role:    Product Development Exec.

Functional Area:     Production, Maintenance, Quality

Education:

UG - B.Tech/B.E. - Chemical

PG - Any PG Course

Location:     Cuddalore, Mettur

Apply Here

Jindal Steel Power Hiring Assistant Manager/ Jr. Manager

Company Name :    Jindal Steel Power Limited

Designation:    Panel Operator (Assistant Manager/ Jr. Manager)- Coal Gasification

Job Description:

• Under take panel operation to meet the production targets• Meeting Production Targets as per the Financial Year Planning of the CGP.

• Performing shift wise panel operation activities of the CGP.

• Coordinate with field officers for implementation of Operations for CGP.

• Assisting shift in charge implementation of Standard Operation Procedures (SOP) for all type of Operations of CGP.

• Plant Emergency and Operation Trouble while Start-up or Shut-down.

Keywords: panel operation, petrochemical, implementation of SOP, Pre commissioning, commissioning, trouble shooting

Company Profile:

With an annual turnover of over US $2.9 billion, JSPL is a part of the about US $ 15 billion diversified O. P. Jindal Group and is consistently tapping new opportunities by increasing production capacity, diversifying investments, and leveraging its core capabilities to venture into new businesses. The company has committed investments exceeding US$ 30 billion in the future and has several business initiatives running simultaneously across continents. Mr. Naveen Jindal, the youngest son of the legendary late Shri. O. P. Jindal spearheads JSPL and its group companies. The company produces economical and efficient steel and power through backward integration from its captive coal and iron-ore mines.

Desired Profile:

BE / B Tech (Chemical Engineering) with

3-5 Years of experience in Refinery, Petrochemicals, Chemical and Fertilizers (for Degree Engineers) and for the Diploma / AMIE 8-20 years having relevant exposure in

Pre-commissioning/ Commissioning / Normal Operation and trouble shooting of the plants.

Experience:      3 - 8 Years

Role:     Software Developer

Functional Area:      Production, Maintenance, Quality

Education:

UG - B.Sc - Any Specialization,B.Tech/B.E. - Any Specialization,BCA - Computers

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location:     ANGUL ORISSA

Apply Here