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Wednesday 11 January 2012

Urgent Requirement in Voice Process - Wipro BPO Ltd

Company Name:   Wipro BPO (A Division of Wipro Ltd.)

Designation:   Urgent Requirement in Voice Process - 100 Opening(s)

Job Description:

Technical Support / Customer Support Associate required by India's Leading BPO with the following skill set:

• Should have minimum 6 months of work experience in Customer Service role

• Excellent Customer Service Skills and Aptitude

• Ability to analyze and solve technical problems.

• Knowledge of computer hardware, network, operating systems and Internet services preferred.

• Ability to apply logical thinking to testing solutions to problems

Company Profile:

In tune with the Wipro philosophy of growing leaders, the culture and environment at Wipro BPO is one that promotes self-development in perpetuity. There are career opportunities available to suit each and every individual - opportunities exist across diverse business and service lines ranging from Banking & Capital Markets, Insurance, Travel & Hospitality, Retail & Consumer Products, Energy and Utility, Technology, Manufacturing, Telecom & Healthcare sectors. We have built deep expertise in Processes like Finance & Accounting, Procurement, Marketing, Legal, HR Services, Tech Support, Customer Services and Analytics.

Desired Profile:

• Only candidates with minimum 6 months Work Experience in Customer Service role

• Undergraduates & Gradudates in any stream

• 18-45 years of age

• Engineers with specialization in Computer Science, Electronics, Electrical and Instrumentation only

• MBA & MCA not eligible

Must Have:

• Good communication skills in English.

• Candidates should not be part of any Regular Academic course.

• Willingness to work in night shifts and 24 / 7 environment (Pick & Drop provided)

Experience:     0 - 2 Years

Role:    Associate/Sr. Associate -(Technical)

Functional Area:    ITES/BPO/KPO, Customer Service, Ops.

Education:
UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required

Location:    Pune

Apply Here



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