Company Name: HDFC Bank Limited
Designation: Team Leader - Customer Service -Regional Call Centre
Job Description:
Responsibilities
Ensuring that the Team’s individual target/Unit Qualitative and Quantitative targets are met. Maintaining and Reporting the Periodic MIS to the Manager Call Center.
Ensuring High levels of Motivation among team members and facilitating performance that meets the Organization's expectations.
Call escalations and Callbacks wherever required.
Designation: Team Leader - Customer Service -Regional Call Centre
Job Description:
Responsibilities
Ensuring that the Team’s individual target/Unit Qualitative and Quantitative targets are met. Maintaining and Reporting the Periodic MIS to the Manager Call Center.
Ensuring High levels of Motivation among team members and facilitating performance that meets the Organization's expectations.
Call escalations and Callbacks wherever required.


